FAQ: Privacy Policy, Ordering, Shipping, Wholesale, and Terms of Use

Privacy Policy: We will never share your information with third parties, and we keep all of our security up to date.

Ordering: All orders directly from puppitymamas.com are processed securely through PayPal. If you prefer to order without going through PayPal, we also have an Etsy Shop

If you are placing a custom order, please email us through our Contact Us form to arrange the details of the order, and we will create a custom buy button for your purchase.

Shipping: Shipping within the United States is always free unless you request express shipping as a custom add-on.

Ready to Wear items generally ship out the next day to buyers within the United States.  Buyers outside of the United States will need to submit a custom request through the Contact Us form to accommodate the higher shipping costs.

Custom items can take up to two weeks at this time before they ship. If you need an order by a certain date, please contact us, and we will do our best to work with you!

Itchy & Olly Bath Oils have more limited shipping options because they are liquid. If you are unsure of the delivery time or shipping costs outside of the US, we will be happy to give our best estimate based on past experience.

Wholesale: If you are interested in our dog clothing wholesale, please contact us through our form.  We’re happy to arrange large orders with our factory partners in Los Angeles. If you are a wholesaler interested in licensing one of our exclusive designs, please contact us to negotiate the terms.

Terms of Use: As a blog as well as the home of our shop, we recognize that puppitymamas.com is a semi-public forum. We reserve the right to remove posts which we find abusive, offensive, or otherwise inappropriate for the forum we provide.

All comments posted to puppitymamas.com are solely the property and responsibility of their authors.

 

 

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